Frequently Asked Questions

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Frequently Asked Questions

Nishi takes reservations for the Bo Ssäm and Pok Pok x Nishi Fried Chicken large format meals through our online reservation site, and reservations for a la carte dinner here. Lunch is reserved for walk-ins only.

There is no dress code at any of our restaurants. All of our restaurants are wheelchair accessible.

What kind of cuisine is it?
We try our best to make delicious food.

Can large parties be accommodated at Nishi?
Due to the size of Nishi, space is limited, and we will do our best to accommodate.

Are there vegetarian/vegan/gluten-free items?
Please alert your server as to any allergies or special dietary needs you may have. We can accommodate vegetarians and dietary restrictions; however, due to our changing menu, accommodations are made on a case by case basis.

Can we bring our own wine?
Yes. Our corkage fee is $30 per 750mls, with a maximum of four bottles per table.

Are reservations taken?
We take reservations for the Bo Ssäm and Pok Pok x Nishi Fried Chicken large format meals as well as for a la carte dinner. Lunch is reserved for walk-ins only.

How much time do the large format meals take?
For our large format meals, guests take approximately one and a half to two hours to finish their meal.

Are take out or delivery orders accepted?
Yes, we accept take out orders in person and delivery orders through Caviar.

May I make a reservation for someone else?
You may, but please be sure that the person attending the reservation is fully aware of our cancellation policy and has a copy of the confirmation email to bring with them to the reservation. To avoid any confusion, please also send us a note to let us know that the change is taking place.

May I purchase a large format meal for someone else?
Yes, but please do so by giving them a gift card. This does not guarantee a reservation.

Why don’t you accept phone reservations?
Nishi’s reservation system is completely automated. Our online reservation system is the fairest way to offer reservations for the limited seats we have.

What if I need to change my party size?
For large format meal reservations, please respond to your confirmation email or call 646-518-1919. Please note, your final headcount must be made within 48 hours of your large format reservation.

For a la carte dinner reservations, we cannot increase party sizes due to space limitations, and we cannot decrease party sizes because our system is entirely automated. If you would like to change your party size, you must cancel your reservation and make a new one.

How many days in the future are available for booking online?
For a la carte dinner reservations, our calendar always shows 30 days including the current day.

For large format meal reservations, our calendar always shows 28 days including the current day. Therefore, if you wanted to book a large format meal reservation on the 28th, you would log on to the site at 10 am eastern time on the 1st.

What time do the next available day’s large format reservation times become available?
Every day at 10 am eastern time.

What is the maximum number of people I can make a reservation for?
The largest party we accept for the dining room for a la carte dinner is 5 people. Please note that we allocate 2 hours per reservation. Parties between 6 and 10 for a la carte dinner can be accommodated on a case by case basis. If you are interested in dining with a group of this size, please contact nishireservations@momofuku.com.

I am going to be late for my reservation. What should I do?
Out of respect for the guests coming in after you, we can only hold your table for 15 minutes. If you are going to be late please call 646-518-1919, and leave a message. We will return your call as soon as possible.

I need to cancel my reservation. What should I do?
To cancel, click on the cancellation link in your confirmation email.

If you cancel your large format meal reservation less than 48 hours in advance of your seating time, there is a cancellation/no show fee of 50% of the price of the meal.

May I bring an outside cake to my meal?
Please note, we do not allow outside food of any kind. We can also provide Milk Bar cakes and pies to enjoy with your meal if ordered 72 hours in advance of your reservation date.  For more info, please contact us by clicking “contact” above.

If I have a large format reservation, can we also order from the regular menu?
Yes, parties can also order from the a la carte menu so they can try a variety of dishes.

Can I have a private event at Nishi?
Yes. Please email events@momofuku.com for more information.

Do you sell & accept Momofuku gift cards?
Yes.

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